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Our customer service team is available to answer any of your questions.

To contact us, please fill out the form below.

To respond effectively to your request, remember to add the information necessary for its processing, such as :

- the order number,

- the products concerned,

- the ticket number,

- the store concerned,

- etc.

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OKAIDI SAS, data controller, collects mandatory personal data indicated by an asterisk. This data is necessary for creating an account, for processing, monitoring and delivery of your order, but also for viewing your loyalty program. They can be used for carrying out statistical analyzes and satisfaction surveys, as well as for sending offers and news on the life of the community. In accordance with European Regulation 2016/679 of April 27, 2016 on the protection of personal data, you have the right to access, issue advance directives, rectify, oppose, erase, portability or limitation to the processing of data concerning you. You can exercise your rights by writing to OKAIDI - Customer Service - 162 boulevard de Fourmies - 59100 ROUBAIX or through our contact form. For more information, you can consult our "Personal Data" and Cookies policy.